Shipping Policy

At Z18, we aim to make your jewellery shopping smooth and worry-free. Here’s everything you need to know about our shipping process:

Processing & Delivery Timeline

• Once you place your order, you’ll receive a confirmation via email and WhatsApp with all your order details. If you don’t see it right away, check your spam folder — or reach out to us anytime.
• Delivery timelines typically range between 7 to 14 days.
• You’ll be notified with tracking details as soon as your order is shipped.

Shipping Charges

Shipping is always free.

Cash on Delivery (COD)

At the moment, we do not offer COD. All orders must be prepaid through our secure payment gateways.

Packaging & Safety

Every Z18 piece is packed with care in secure, tamper-proof packaging to ensure it reaches you safely.